FAQs
Learn more about what we do here at East Holistic Massage.
Our massage therapy is rooted in the principles of Eastern holistic reflexology, integrating insights from Western anatomy. By applying manual techniques on the body’s surface, we provide a range of services, including whole-body massage, foot reflexology, Tui-Na massage, Thai massage, and targeted massage for specific areas.
We also offer customizable services tailored to meet each client’s unique needs. You can choose from our range of predefined combinations or create your own personalized experience by selecting different types and lengths of massage sessions.
Our 3,600 square foot massage spa is conveniently located just off Rancho Santa Fe Road at:
3457 Via Montebello, Suite 158
Carlsbad, CA 92009
We’re open 7 days a week, from 9:30 a.m. to 10 p.m.
To schedule a session, book online or call us at (760) 633-1188.
Appointments are reserved by credit card, but you will NOT be charged until the time of your visit. Upon checkout, you may also choose a different method of payment (cash, prepaid package, or gift certificate).
Tipping is a personal decision and indicates your satisfaction with the therapist’s service. We try to keep our rates reasonable, and our therapists are grateful for your consideration of their service. As general guidance, many of our clients tip 20% or more for a one-hour massage. Some clients may tip more at their discretion or for longer treatments. It’s totally up to you what you feel is reasonable and what you can afford.
Yes. While most of our clients tip in cash at the end of their session, we are happy to include tips on your credit or debit card. There will be a $2 Credit Card Processing Fee for the gratuities on the credit card. Your therapist receives your full tip except for the $2 fee, and they are always grateful for your consideration.
Yes, we welcome families and well-mannered children. Many of our clients expose their children or teens to the therapeutic benefits of massage, including sports massage for young athletes. We do ask that parents and children be mindful of other patrons to preserve the tranquility and restfulness of our environment.
Please inform us before your massage. We do not recommend or provide massages during the first trimester. For prenatal massages, a special pillow is used to ensure the safety and comfort of the client. The massage is conducted with the client in a side-lying position.
Yes, we offer group massage services. With ten-foot reflexology chairs and over ten massage rooms, our facilities are perfect for family gatherings, friend get-togethers, birthdays, and other events. Please contact us in advance to make a reservation. We will require a credit card for booking confirmation.
Our therapists consistently sanitize their hands before each service begins. All sheets, towels, and headrest covers are replaced after every customer’s use. We utilize on-site commercial laundry equipment and employ healthcare facilities-grade products to wash and sanitize these materials.
For foot-reflexology treatments in our shared space, you remain fully clothed except, of course, for your socks and shoes. We recommend loose clothing for the most comfort.
For full-body massages in our private rooms, most of our clients disrobe fully and lay face down to start, covering with a large towel that we provide. However, some of our clients prefer to disrobe to their underwear. Whether you are fully or partially unclothed, our therapists discretely drape your body at all times in accordance with professional practices. If at any time you feel uncomfortable or cold, please ask your therapist for more cover.